
State Farm® Insurance Agent T Rankin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alfreda Richardson
May 7, 2025
"I carry a Homeowner's and Auto Insurance policy with this State Farm Agency and am very satisfied with the service I am receiving. They are prompt in answering any concerns I may have."
"Thank you for the five star review, Alfreda! My team and I will always be here for you to serve you and provide you with top notch service! - T"
christopher moltz
May 7, 2025
"It was a wonderful experience at the Penn Hills State Farm office The two ladies in the office were amazing and such great help Miss Dena and Miss Phylis I just wanna thank you again for all your help"
"Your experience with our team is exactly what we strive for, Christopher. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - T"
Deirdra King
April 27, 2025
"I can’t say enough about Ms. Dena and how she made my “insurance shopping” very easy and stress free. I have two teenage, new drivers, and she answered any and all questions that I had and made it very easy to understand things. She is very knowledgeable about the insurance products and services. And her customer service was excellent! I felt very educated and assured after speaking with her. Thank you, Ms. Dena! Highly recommended!"
"Hello, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - T"
Asha Spruill
April 27, 2025
"I had a really nice conversation with Ma Dena about the many products State Farm offers as my daughter is a new driver and she was very patient with my 1001 questions and very knowledgeable and just a overall joy to speak to. Truly appreciate her and all she did for me and my daughter."
"Asha, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - T"
King Chico
April 26, 2025
"This gentleman was kind enough to take his time to come teach some young men how insurance works . Gave these men an in-depth knowledge on insurance, how to go about and use insurance to benefit his clients.I have utmost respect for this gentleman .He is greatly appreciated in the community. The staff in Penn Hills is an amazing staff, Dena especially went out of her way to help accomplish whatever I needed to get insured."
"King, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - T"
noise makers
April 26, 2025
"i had a great experience"
"Hello, thank you for the kind feedback. - T"
Francine Peters
April 22, 2025
"Phyliss is an excellent employee. She went above and beyond on helping me through out this whole incident. I have never ever had to file a claim before, and she helped and is still helping me tremendously. KODOS the Phyliss"
"Francine, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - T"
Christine Lewis
March 28, 2025
"I really appreciated Delmar and the team at Rankin for helping me secure insurance to fit my needs. It’s really nice to talk with such down to earth people who seem invested in their clients. Many thanks!!"
"Thank you for your kind words, Christine! We’re thrilled to hear that you’ve found our team helpful and friendly. We appreciate your support and look forward to continuing to assist you! - T"
Christine Austin
March 19, 2025
"Excellent customer experience! They answered the phone right away and forwarded me to a rep named Ricky who was quick, knowledgeable and assisted me with all my needs. I recommend using this group!"
"Thank you for the great feedback, Christine! I'm so glad Ricky was able to assist you quickly and effectively. We truly appreciate your recommendation! - T "
Grace Kim
May 29, 2024
"Stephanie is super sweet, helpful, and always follows up with any questions! Definitely takes good care of you - a wonderful experience!"
"Grace, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - T"
Alexandra Turner
March 26, 2024
"Phyllis is amazing! Super kind, knowledgeable and got my policy set up quickly and for cheaper than I expected!"
"Alexandra, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - T"
Sam Saltares
August 30, 2023
"That guy, that guy Ross Amrhein was so helpful. He was very knowledgeable and patient with me. 5 stars to you man! Keep up the good work!"
"Sam, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - T"
Brian Wedlock
August 29, 2023
"Ask for ross! He found me a policy that worked really well within my family’s budget, and gave me great coverage while doing so. Thanks!"
"Brian, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - T"
Karen Hamilton
August 29, 2023
"Ross was awesome. Thank You so much!"
"Karen, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - T"
James Mckenzie
August 29, 2023
"Ask for Ross! Ross was able to not only find me a policy that was within my budget. He was also able to do so by not cutting corners on coverages that were important to me! I've never had an experience like that before. He truly cares about the needs of his clients and that is rare to find these days."
"James, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - T"
robert kaufman
August 29, 2023
"I was unsure about signing up with State Farm at first. I've always just dealt with toll-free national chains in the past. After Ross Amrhein reviewed my policy and needs with me, I'm mad at myself that I didn't make the switch sooner. It's so much easier to have a dedicated agent like Ross, who is actually local. Ross was able to get me a very competitive price when combining my auto, home owners, and umbrella policy. Thanks again for your professionalism and responsiveness anytime I need help."
"Robert, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - T"
ivan garcia
August 29, 2023
"I had such a negative experience with my old company. 10 plus years, and my rates kept going up and up with no explanation! I reached out to Ross, and he explained everything line by line. He was able to give me better coverages and save me money on my 2 cars and home! If you want to save and get great customer service, reach out to Ross! He will take care of you!"
"Ivan, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - T "
Anne Amrhein
August 29, 2023
"Ross Amrhein was very helpful explaining all the options for us. He was very professional and informative."
"Anne, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - T "
Christian Morel
August 29, 2023
"Worked w Ross and he was able to get me a great rate bundle. Would definitely recommend"
"Christian, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - T "
Brandon Barroso
August 29, 2023
"Excellent experience with Ross. Highly recommend em."
"Thank you so much for recommending us, Brandon. We appreciate your support! - T "
Geo C
August 29, 2023
"Plain and simple , it’s the most fun I’ve ever experienced dealing with Auto Insurance. In particular my Rep Ross Amrhein, world class customer service. He went above and beyond making sure me and my wife were properly protected."
"Thanks for the review, Gio! I am happy to hear that you had a great experience at your recent visit to our office. Looking forward to the next time you stop by! - T "
Kenneth Young
June 10, 2023
"Great company, showing young people the ropes!"
"Kenneth, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - T"
Orajah Cottrell
June 7, 2023
"Great agency! Would 100% recommend!"
"Orajah, we appreciate your recommendation! Thank you! - T"
Jason Gmuer
June 7, 2023
"Great service Awesome folks here!!"
"Jason, we appreciate your five stars! - T"
michael marburger
June 7, 2023
"Excellent company. Staff is very friendly and knowledgeable"
"Michael, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - T"