Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alfreda Richardson

Alfreda Richardson

May 7, 2025

5  out of  5
rating by Alfreda Richardson
"I carry a Homeowner's and Auto Insurance policy with this State Farm Agency and am very satisfied with the service I am receiving. They are prompt in answering any concerns I may have."
We responded:
"Thank you for the five star review, Alfreda! My team and I will always be here for you to serve you and provide you with top notch service! - T"
Profile photo of christopher moltz

christopher moltz

May 7, 2025

5  out of  5
rating by christopher moltz
"It was a wonderful experience at the Penn Hills State Farm office The two ladies in the office were amazing and such great help Miss Dena and Miss Phylis I just wanna thank you again for all your help"
We responded:
"Your experience with our team is exactly what we strive for, Christopher. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - T"
Profile photo of Deirdra King

Deirdra King

April 27, 2025

5  out of  5
rating by Deirdra King
"I can’t say enough about Ms. Dena and how she made my “insurance shopping” very easy and stress free. I have two teenage, new drivers, and she answered any and all questions that I had and made it very easy to understand things. She is very knowledgeable about the insurance products and services. And her customer service was excellent! I felt very educated and assured after speaking with her. Thank you, Ms. Dena! Highly recommended!"
We responded:
"Hello, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - T"
Profile photo of Asha Spruill

Asha Spruill

April 27, 2025

5  out of  5
rating by Asha Spruill
"I had a really nice conversation with Ma Dena about the many products State Farm offers as my daughter is a new driver and she was very patient with my 1001 questions and very knowledgeable and just a overall joy to speak to. Truly appreciate her and all she did for me and my daughter."
We responded:
"Asha, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - T"
Profile photo of King Chico

King Chico

April 26, 2025

5  out of  5
rating by King Chico
"This gentleman was kind enough to take his time to come teach some young men how insurance works . Gave these men an in-depth knowledge on insurance, how to go about and use insurance to benefit his clients.I have utmost respect for this gentleman .He is greatly appreciated in the community. The staff in Penn Hills is an amazing staff, Dena especially went out of her way to help accomplish whatever I needed to get insured."
We responded:
"King, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - T"
Profile photo of noise makers

noise makers

April 26, 2025

5  out of  5
rating by noise makers
"i had a great experience"
We responded:
"Hello, thank you for the kind feedback. - T"
Profile photo of Francine Peters

Francine Peters

April 22, 2025

5  out of  5
rating by Francine Peters
"Phyliss is an excellent employee. She went above and beyond on helping me through out this whole incident. I have never ever had to file a claim before, and she helped and is still helping me tremendously. KODOS the Phyliss"
We responded:
"Francine, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - T"
Profile photo of Christine Lewis

Christine Lewis

March 28, 2025

5  out of  5
rating by Christine Lewis
"I really appreciated Delmar and the team at Rankin for helping me secure insurance to fit my needs. It’s really nice to talk with such down to earth people who seem invested in their clients. Many thanks!!"
We responded:
"Thank you for your kind words, Christine! We’re thrilled to hear that you’ve found our team helpful and friendly. We appreciate your support and look forward to continuing to assist you! - T"
Profile photo of Christine Austin

Christine Austin

March 19, 2025

5  out of  5
rating by Christine Austin
"Excellent customer experience! They answered the phone right away and forwarded me to a rep named Ricky who was quick, knowledgeable and assisted me with all my needs. I recommend using this group!"
We responded:
"Thank you for the great feedback, Christine! I'm so glad Ricky was able to assist you quickly and effectively. We truly appreciate your recommendation! - T "
Profile photo of Grace Kim

Grace Kim

May 29, 2024

5  out of  5
rating by Grace Kim
"Stephanie is super sweet, helpful, and always follows up with any questions! Definitely takes good care of you - a wonderful experience!"
We responded:
"Grace, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - T"
Profile photo of Alexandra Turner

Alexandra Turner

March 26, 2024

5  out of  5
rating by Alexandra Turner
"Phyllis is amazing! Super kind, knowledgeable and got my policy set up quickly and for cheaper than I expected!"
We responded:
"Alexandra, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - T"
Profile photo of Sam Saltares

Sam Saltares

August 30, 2023

5  out of  5
rating by Sam Saltares
"That guy, that guy Ross Amrhein was so helpful. He was very knowledgeable and patient with me. 5 stars to you man! Keep up the good work!"
We responded:
"Sam, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - T"
Profile photo of Brian Wedlock

Brian Wedlock

August 29, 2023

5  out of  5
rating by Brian Wedlock
"Ask for ross! He found me a policy that worked really well within my family’s budget, and gave me great coverage while doing so. Thanks!"
We responded:
"Brian, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - T"
Profile photo of Karen Hamilton

Karen Hamilton

August 29, 2023

5  out of  5
rating by Karen Hamilton
"Ross was awesome. Thank You so much!"
We responded:
"Karen, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - T"
Profile photo of James Mckenzie

James Mckenzie

August 29, 2023

5  out of  5
rating by James Mckenzie
"Ask for Ross! Ross was able to not only find me a policy that was within my budget. He was also able to do so by not cutting corners on coverages that were important to me! I've never had an experience like that before. He truly cares about the needs of his clients and that is rare to find these days."
We responded:
"James, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - T"
Profile photo of robert kaufman

robert kaufman

August 29, 2023

5  out of  5
rating by robert kaufman
"I was unsure about signing up with State Farm at first. I've always just dealt with toll-free national chains in the past. After Ross Amrhein reviewed my policy and needs with me, I'm mad at myself that I didn't make the switch sooner. It's so much easier to have a dedicated agent like Ross, who is actually local. Ross was able to get me a very competitive price when combining my auto, home owners, and umbrella policy. Thanks again for your professionalism and responsiveness anytime I need help."
We responded:
"Robert, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - T"
Profile photo of ivan garcia

ivan garcia

August 29, 2023

5  out of  5
rating by ivan garcia
"I had such a negative experience with my old company. 10 plus years, and my rates kept going up and up with no explanation! I reached out to Ross, and he explained everything line by line. He was able to give me better coverages and save me money on my 2 cars and home! If you want to save and get great customer service, reach out to Ross! He will take care of you!"
We responded:
"Ivan, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - T "
Profile photo of Anne Amrhein

Anne Amrhein

August 29, 2023

5  out of  5
rating by Anne Amrhein
"Ross Amrhein was very helpful explaining all the options for us. He was very professional and informative."
We responded:
"Anne, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - T "
Profile photo of Christian Morel

Christian Morel

August 29, 2023

5  out of  5
rating by Christian Morel
"Worked w Ross and he was able to get me a great rate bundle. Would definitely recommend"
We responded:
"Christian, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - T "
Profile photo of Brandon Barroso

Brandon Barroso

August 29, 2023

5  out of  5
rating by Brandon Barroso
"Excellent experience with Ross. Highly recommend em."
We responded:
"Thank you so much for recommending us, Brandon. We appreciate your support! - T "
Profile photo of Geo C

Geo C

August 29, 2023

5  out of  5
rating by Geo C
"Plain and simple , it’s the most fun I’ve ever experienced dealing with Auto Insurance. In particular my Rep Ross Amrhein, world class customer service. He went above and beyond making sure me and my wife were properly protected."
We responded:
"Thanks for the review, Gio! I am happy to hear that you had a great experience at your recent visit to our office. Looking forward to the next time you stop by! - T "
Profile photo of Kenneth Young

Kenneth Young

June 10, 2023

5  out of  5
rating by Kenneth Young
"Great company, showing young people the ropes!"
We responded:
"Kenneth, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - T"
Profile photo of Orajah Cottrell

Orajah Cottrell

June 7, 2023

5  out of  5
rating by Orajah Cottrell
"Great agency! Would 100% recommend!"
We responded:
"Orajah, we appreciate your recommendation! Thank you! - T"
Profile photo of Jason Gmuer

Jason Gmuer

June 7, 2023

5  out of  5
rating by Jason Gmuer
"Great service Awesome folks here!!"
We responded:
"Jason, we appreciate your five stars! - T"
Profile photo of michael marburger

michael marburger

June 7, 2023

5  out of  5
rating by michael marburger
"Excellent company. Staff is very friendly and knowledgeable"
We responded:
"Michael, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - T"